At ROYAL DISPENSARY, accessible from https://royaldispensary.us/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.
1. Age Verification & Eligibility
In compliance with local and federal regulations, ROYAL DISPENSARY does not knowingly collect data from or sell products to individuals under the age of [21/insert legal age].
• Verification: To process orders, we may use third-party age verification services to confirm your eligibility.
• Non-Compliance: If we become aware that we have collected personal information from a minor, we will take immediate steps to delete that data and terminate any associated accounts.
2. Information We Collect
We collect several types of information to provide and improve our service to you:
• Personal Identification Information: Name, email address, phone number, shipping/billing address, and date of birth.
• Identification Documents: In some cases, we may require a photo of a government-issued ID to verify age and prevent fraud.
• Transaction Data: Details about payments and the specific products (e.g., Clean Carts, Boutiq, Besos, Hitz) you have purchased.
• Technical Data: IP address, browser type, device information, and “cookie” data to improve your shopping experience.
3. How We Use Your Information
We use the information we collect in various ways, including to:
• Provide, operate, and maintain our e-commerce platform.
• Process your transactions and ship orders to you.
• Hardware Support: Communicate with you regarding product usage, troubleshooting (e.g., hardware help for Boutiq Switch), or order updates.
• Marketing (Opt-in only): Send you updates on new “drops,” limited edition flavors, or special promotions.
• Prevent fraudulent transactions and ensure site security.
4. Data Sharing & Third Parties
We do not sell, trade, or rent your personal identification information to others. We may share information with trusted third-party service providers only to facilitate our operations:
• Shipping Partners: To deliver your orders.
• Age Verification Services: To ensure legal compliance.
• Payment Processors: To securely handle your payment data.
• Legal Authorities: When required by law or to protect our rights and the safety of our community.
5. Cookies and Tracking Technologies
ROYAL DISPENSARY uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information (such as keeping items in your “Clean Cart”).
6. SMS & Email Marketing
If you choose to join our “Drop List” or Newsletter:
• You may receive text messages or emails regarding new inventory.
• You can opt-out at any time by clicking “Unsubscribe” or replying “STOP” to SMS messages.
• Carrier Compliance: We adhere to strict standards regarding the marketing of restricted products.
7. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use encrypted SSL technology to ensure your data is transmitted securely.
